PRIVACY POLICY
City Hill Design, LLC
Last Updated: January 30, 2026

City Hill Design, LLC (“City Hill Design,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website (the “Site”), contact us, or otherwise interact with us online.

Information We Collect | We may collect the following categories of information:

Information you provide directly

  • Contact details (such as your name, email address, phone number, and mailing address)

  • Project or inquiry details you submit through forms or emails

  • Any other information you choose to share with us

Information collected automatically | When you visit the Site, we (and our service providers) may automatically collect:

  • Device and browser information

  • IP address and general location (city/state)

  • Pages visited, time spent, clicks, referring/exit pages

  • Cookies and similar technologies (see Cookie Policy)

How We Use Your Information | We may use your information to:

  • Respond to inquiries and communicate with you

  • Provide and improve our services

  • Schedule consultations and manage client relationships

  • Maintain the security and performance of the Site

  • Understand how visitors use the Site (analytics)

  • Send marketing emails if you opt in (you can unsubscribe anytime)

How We Share Information | We do not sell your personal information.

We may share information with:

  • Service providers who help us run our business and Site (for example: website hosting, analytics, email delivery, form storage, scheduling tools)

  • Professional advisors (legal, accounting) as needed

  • Authorities if required to comply with law or protect rights and safety

  • Business transfers (if we’re involved in a merger, sale, or asset transfer)

Cookies & Analytics | We may use cookies and similar technologies to operate the Site and understand visitor activity. For details, see our Cookie Policy.

Email Communications | If you subscribe to our emails, you can unsubscribe using the link in any marketing email. We may still send non-marketing messages related to your inquiry or services.

Data Security | We take reasonable steps to protect your information. However, no website or transmission is completely secure. Please use caution when sharing personal details online.

Data Retention | We retain personal information for as long as necessary to respond to you, provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights & Choices | Depending on where you live, you may have rights to:

  • Request access to or deletion of personal information

  • Correct inaccurate information

  • Opt out of certain data uses (where applicable)

To make a request, contact us at: info@cityhilldesign.com

Children’s Privacy | Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.

Third Party Links | Our Site may link to third-party sites (Instagram, vendors, etc.). We are not responsible for their privacy practices.

Changes to this Policy | We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent version.

Contact Us | City Hill Design, LLC
Email: info@cityhilldesign.com
Mailing Address: 8583 Cordes Circle, Germantown, TN 38139